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Webex Contact Centre Solutions

Scale up remotely within 5 days

Scalable Remote Contact Centres within 5 Days

Globally, a greater number of organisations have adapted to a new hybrid and remote way of working in recent months. As such, the approach used by companies to support their customers must move away from the office and follow a similar path.

The remote contact centre will connect your company and customers, regardless of where they are, giving you the ability to offer guidance and support with little hindrance.

 

Start Your Contact Centre Journey Now

Podcast: Fast Track Your Contact Centre
ft. Cisco's Contact Centre Lead Daniel Schlenzig

 

 

Our Contact Centre deployment will:

  • Absorb some of the startup costs for opening new Contact Centre capacity.

  • Enable you to deploy a Contact Centre at scale, within five days*.

  • Allow your Agents to work from home or any remote location with internet access.

 

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Contact Centre 1

Deploy within 5 days*

Our dedicated team will ensure that you have an operational business continuity solution within five days with as little impact to your business as possible.

*Subject to availability

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Work remotely from any location

This cloud solution allows Agents to work from any location with any device that has PSTN access for voice connectivity, and an internet connection for contact centre desktop access.

 

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Contact Centre 2

 

 

 

Watch Our Contact Centre Podcast: Fast Track Your Contact Centre ft. Daniel Schlenzig

Cisilion's Iqbal Javaid is joined by Cisco's Contact Centre UK&I Sales Lead Daniel Schlenzig to discuss what they are seeing around the increased demand on contact centres during the early weeks of the Covid-19 lockdown and discover how organisations have enabled remote working agents.

 

 

 

Why Cisilion?


As a Cisco Gold Partner, Cisilion has extensive experience across the Contact Centre portfolio.

We work with our global clients to help modernise, transform and re-align their businesses to remain agile and competitive in a cloud and mobile first world. We work with many of the UK and Global FTSE 250 companies within the Legal, Finance and Insurance verticals as well as Gaming, Public Sector, Education and NFP Organisations.

We are trusted to provide specialist consultancy, assessments, technical project delivery, change management, implementation and migration, adoption services and of course technical support.

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About Cisilion

Our mission is simple – to transform and connect business through next generation IT infrastructure. Complemented by strategic relationships with some of the world’s leading technology partners, Cisilion now serves a global client base across more than seventy countries.

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