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Consultancy, Support & Managed Services

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What We Do

As a systems integrator with a global presence and a proven capability for delivering world class technology,  Cisilion provides the full suite of IT services including consultancy, support and managed.

Cisilion has the capability to provide you access to expert resources from design through to implementation and post commissioning services.

We are trusted to provide:

  • specialist consultancy
  • adoption and change management
  • technical and business assessments
  • project management
  • change management
  • implementation and migration 
  • technical support and management

 

"Cisilion has been with Awin since the start of our journey and are treated as an extension of our IT team. As our trusted technology partner, we look forward to working with them on up and coming projects."

- Alex Taylor, Group IT Director

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Consultancy Services

Digital and workplace transformation can be complex and cloud migration can be confusing – negatively impact an organisation’s effectiveness if not holistically and correctly implemented.

Our Microsoft Certified Sales Specialists, Technical Architects and Support Professional work alongside our Organisational Change Management team to ensure not only is technology correctly implemented and works but that users and organisation recognise the value, adopt, live and love the technology in-line with your business goals.
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Adoption & Change Management

Focussing on successful technology adoption through awareness, desire, knowledge transfer, ability and reinforcement.

Our Adoption and Change Management Services are designed to complement the technical aspect of your Office 365 and Microsoft Teams projects by focusing on the people and behaviour aspect of the project - ensuring you get the fastest return on investment and above all, happy, confident users.

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Enhanced & Premier Support

Hardware Maintenance, Credit Support, Extended Support and Managed Services to help supplement, complement or replace your technical support services.

We offer a range of maintenance, break-fix and support services across the Microsoft eco system vendor. From network infrastructure, Teams Room Systems, Voice Gateway and end user devices, we can provide a one-stop shop for your maintenance and support

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Managed Services

Round-the-clock, proactive, monitored or re-active managed services which include Service Delivery and Success Management to enhance, optimise and manage your Cloud or Hybrid Cloud infrastructure

Cisilion provide high quality and cost effective administrative and technical managed services for organisations of all sizes and across any geography.

Managed from our UK Service Centre, our coordinated and specialist teams provide re-active and pro-active managed services with service availability and performance monitoring to support, optimise and manage your Microsoft Cloud or Hybrid Cloud Services.

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Why Cisilion?

As a Microsoft Gold Partner, Cisilion has extensive experience in the enterprise portfolio.

We work with our global clients to help modernise, transform and re-align their businesses to remain agile and competitive in a cloud and mobile first world.

We are trusted to provide specialist consultancy, assessments, technical project delivery, change management, implementation and migration, adoption services and of course technical support.

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