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Managed Teams Rooms by Cisilion

Find out more about our Teams Rooms offering

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Managed Teams Rooms by Cisilion

With hybrid-working now the predominant way in which people work, meeting technology needs to evolve to ensure an inclusive experience for everyone - wherever they are working.

Managed Teams Rooms by Cisilion provides everything your organisation needs to leverage the best of Microsoft Teams Rooms - whatever the size of your IT team, office location, or number of rooms.

Powered by Microsoft Teams Room Premium, our proactive managed service includes everything your organisation requires to ensure a reliable, premium, and secure meeting room experience inclusive of deployment, management, hardware support, update management, and AI-powered insights and reporting.






Key Changes Coming to Microsoft Teams Rooms Licensing

From Thursday 1 September 2022, Microsoft is evolving its licensing structure around Teams Meeting Rooms to simplify your journey and accelerate your adoption of Microsoft Meeting Rooms. These changes will help ensure that Cisilion delivers the most effective licensing to support your workplace’s needs.

For more information, read Microsoft's full announcement.

Microsoft Teams Room Basic

This will now be free for up to 25 rooms and includes scheduling, joining meetings, content sharing, and collaborative whiteboarding, as well as basic security and management capabilities out-of-the-box.

Microsoft Teams Rooms Professional

Replacing Teams Rooms Premium, Microsoft Teams Rooms Pro delivers enhanced in-room meeting experiences, like intelligent audio or video, multiscreen support, a full set of device management capabilities, strong management, and security providing enterprise-grade management. This is combined with AI-driven operations that can provide automatic updates, problem detection, and AI resolution at scale. It’s the appropriate license for the Enterprise segment and for smaller organizations with larger room counts or more advanced needs.





Key Benefits of our Service

Our consultants work with you to deliver the right package for each meeting space, providing the best hybrid meeting experience.

  • Designed by Microsoft Teams Certified Consultants
  • Round-the-clock management, monitoring, and support
  • Consistent and secure configuration across all your Teams Rooms
  • User Adoption and Enablement to instill user confidence
  • AI-powered insights, analytics, and reporting

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From just £100 per room per month

Ideal for organisations that are looking to upgrade their meetings rooms with the latest technology, combined with a cost effective, and consistent managed service for a simple monthly cost.

Entire Solution

Entire Solution

Everything you need for a single monthly cost:

  • Configuration and set-up
  • Adoption and Training
  • Support and Management


System-wide and component health monitoring including:

  • Proactive alerts and tickets
  • 24/7 incident support
  • AI regression
Entire Solution


Usage trends, reliability, and behaviour insights:

  • Insights and usage trends
  • Upcoming features
  • See common issues

Update Management

Patch management in line with your corporate policies:

  • Covers OS & Hardware
  • Scheduled and Agreed
  • AI Regression

Hardware Replacement

Advanced Hardware Replacement as standard:

  • We replace any faulty room components in advance for fast resolution

On-site Smart Hands

Onsite engineer available to help with faults or failures:

  • Great for IT-free offices
  • We help replace faulty kit
  • Support smart hands







Why Cisilion?

As a Microsoft Gold Partner, Cisilion has extensive experience in the Microsoft Teams portfolio.

We work with our global clients to help modernise, transform and re-align their businesses to remain agile and competitive in a cloud and mobile first world.

We are trusted to provide specialist consultancy, assessments, technical project delivery, change management, implementation and migration, adoption services and of course technical support.

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