Microsoft - FastTrack

When customers purchase eligible Microsoft 365, Office 365, Windows, or EMS licenses, the FastTrack benefit is included at no additional cost for the life of their subscriptions. FastTrack helps customers migrate data, enable more effective teamwork, protect their organisations from cybersecurity threats, and keep devices and apps up to date.

Cisilion are one of a few select partners in the UK that are proud to be FastTrack Ready Approved, meaning that Microsoft certifies and trust us, to deliver FastTrack services on behalf of Microsoft.

What’s more, since the assistance offered by Microsoft is an entitlement granted by them, Cisilion cannot, by our agreement with Microsoft, charge our customers specifically for these services. We only charge customers for work undertaken to deliver either the customer-dependent portions of the FastTrack program that you wish Cisilion to undertake for you or where the scope falls outside of the FastTrack guidelines.

What Is the Microsoft FastTrack Ready Program?

Microsoft’s FastTrack Ready Program is a Microsoft and partner-driven combination of resources, technical and support expertise, and best practices designed to help organisations successfully deploy Microsoft 365 solutions and drive rapid user adoption. The goal of FastTrack is to help Microsoft customers recognise and maximise the value of their investment and achieve the highest levels of user satisfaction.

FastTrack guidance covers three areas:

Planning (setup, remediation, and configuration)
Onboarding, with access to best practices
Ensuring readiness with an adoption plan and training

As a certified FastTrack-ready partner, Cisilion is proud to be able to help our customers get the most out of their entitlement with a single goal of distilling trust in Microsoft Cloud services and in Cisilion as a technology enablement partner. Through the FastTrack engagement with Cisilion, we also act as your advocate and will interface with Microsoft’s team of dedicated FastTrack engineers which often includes access to readiness, planning and migration tooling which Microsoft provide as part of the FastTrack also offers resources and expertise to ensure the right solutions are tailored to meet your needs.

How Does the Microsoft FastTrack Ready Program Help Partners like Cisilion?

As a Microsoft FastTrack partner, we benefit from the additional resources provided by Microsoft, which help us to deploy customer solutions with confidence and to drive new or enhanced relationships with customers. FastTrack helps ensure that both the partners and customers have access to a full suite of best practice tools, remote assistance, and other resources to make the transition or adoption of Microsoft Cloud as smooth and efficient as possible. As a FastTrack-ready partner, we receive:

Access to Microsoft engineering expertise and customised guidance for Microsoft 365 onboarding and adoption
Ability to leverage existing resources instead of creating new ones
Access to workshops and guides that help create successful deployments
Rebates for successful adoption of your cloud technology services.

Deploy new cloud capabilities

Onboarding to Microsoft 365 services with help migrating your data
Planning and deploying Teams for chat-based collaboration, meeting, and productivity apps
Enable identity, device management and modern cloud security

Access engineering expertise

End-to-end guidance built by Microsoft engineering
Access to self-serve tools and resources
Guidance delivered remotely by Microsoft engineers or approved partners like Cisilion

Rapid user adoption

Create a holistic plan to accelerate user adoption
Proven methodologies for a successful implementation
Resources to increase capacity for change management

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